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What if I forget my password?

To recover your password click on ‘Forgot password?’ on the login page and enter your username. Instructions will be emailed to the address provided at registration. If you do not receive the email, please check your Spam or Junk folder as sometimes emails can get delivered there.

I have earned $100 for the previous period but I can only see $50 in my account. Where is the other $50?

You probably had a negative balance in your account in the period before the last one, and your earnings in the last period were higher than the negative balance. Check out the statistics for a longer period of time.

The payment’s status in the Payments section says ‘Completed’ but there is no money in my account. Where is my payment?

All payments are usually processed within 24 hours.

How do I change my payment details?

To change your payment details please send an email to our Support Team at support@melbetaffiliates.com

How do I change my password?

You can change your password in the profile settings. Enter the old password and the new password in the corresponding fields, retype the new password and click ‘Change password’.

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